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Installing the Suite on Unix

Installation procedure

We will refer to the Content Server installation directory as %OTCS_HOME%

  • Deploy Content Server Modules

  • Run the Module Suite Master Installer and install the Content Script module, the Beautiful WebForms module and the desired Module Suite Extension packages

Step-by-step procedure

The following screens will guide you through the deployment of Module Suite modules.

Action to take Unix Shell
Extract ModuleSuite compressed archive file into a temporary location Staging folder
Executes the installation script modulesuitesetup.sh Acceptance of the end-user license agreement is mandatory.
Upon installation, a copy of the agreement will be available in: %OTCS_HOME%/module/
amcontentscript\_X\_Y\_Z/
license/EULA

Enter “Y” when ready.
EULA License Agreement
The installer script will prompt you for the location where Content Server is installed. Either confirm (ENTER) the default location or enter the correct location to proceed with the installation. Installing

The installer will automatically attempt to load a few libraries from Content Server.
In case of failure, a warning message could appear during this phase of the installation. In such case, the operation must be performed manually

Select all of the extension components that are to be installed
Enter “Y” to install the extension.
The unpacking of the module is complete.

What to do if the installer raises the error: "Unable to automatically extract..."

Some Content Script extension packages require two Java libraries that are specific to the target Content Server environment and are not distributed with the module.

The required library files are:

  • csapi.jar
  • service-api-X.X.XX.jar

and can be found in the web app located in:

  • %OTCS_HOME%\webservices\java\webapps\cws.war (on CS 16.X)
  • %OTCS_HOME%\webservices\java\webapps\cws.war (on CS 10.5.X)

To retrieve the files:

  • copy the file named XXX.war to a temporary folder
  • rename the file XXX.war in XXX.
  • extract the zip archive contents locate the files in the WEB-INF/lib folder

Once the files have been located, copy them to the folder:

%OTCS_HOME\staging\anscontentscript_x_y_z\amlib

  • Install Content Server Modules

  • Stop the Content Server

  • Start Content Server

  • Login as Administrator and access the Module administration panel

  • Select “Install Modules”

  • From the available modules, select “AnswerModules Content Script 2.4.0”

  • Follow the installation steps and stop Content Server when prompted.

  • From the Administration Home, access the Module administration panel

  • Select “Install Modules”

  • From the available modules, select “Answer Modules - Beautiful Web Forms 2.4.0”

  • Follow the installation steps and stop Content Server when prompted.

  • From the Administration Home, select AnswerModules Administration > Base Configuration, then enter the activation License in order to activate the product. License shall be entered in the amcs.core.license property

Since version 1.7.0, if the installation is performed on a multi-server architecture, the License Key must be made available on every single machine. License Key information is stored in the Content Script module anscontentscript.ini file.

In order to do so, there are two alternative options:

  • Edit the .ini file manually on each machine, adding the licensing information.
  • From the Administrative pages of each machine, perform the “save Base Configuration” operation.

Installation complete

The Module Suite's initial setup is complete